Rolls-Royce Invests In Customer Training Capacity
Rolls-Royce is to transform customer training in its Marine business by investing in a new European customer training centre at Ålesund, Norway. The training centre, which is due to open in 2011, is being developed in response to the rapidly increasing number of vessels with Rolls-Royce equipment installed. A wide range of courses will be available covering all maritime sectors, including technical familiarization with products and specialist training in connection with the handover of new vessels. It is expected that around 5,000 people will use the centre each year. The centre will also provide training for Rolls-Royce service engineers who work with customers around the world. The customer training centre will be located in the city of Ålesund, at the heart of Norway’s maritime cluster, and will benefit from being adjacent to the Ålesund University College, Offshore Simulator Centre and the Norwegian Maritime Centre of Expertise.Anders Almestad, Rolls-Royce President – Offshore and Marine Services said: “Training is a crucial part of our strategy and our aim is to create a world-class training centre. “Offering the right training to our growing customer base enhances the levels of service we can provide and allows our customers to move with us as we develop new technologies and expand our services offering. “The increased industry focus on health, safety and the environment, and in particular deck safety, is a key driver for research and development across our industry and the centre will focus on courses specific to these areas,” he added. Training programmes for product upgrades, operational expertise and anchor handling operations will also be delivered on site.