Dutch High Pressure Expertise and Design Comes to the United States
Resato is setting up a sales and service operation in Houston, Texas, US. For over ten years, Resato has been distributing their high pressure solutions to the oil & gas industry in the US. With the installed base growing steadily around their oil & gas solutions, but also hose testing and automotive, it was time to enhance the offering by providing more localised support to their North American clients.
“We want to share our high pressure knowledge so that our customers can make quality business decisions”, comments Resato’s CEO, Rob Castien, about the decision. Eric Mehl, newly appointed General Manager for North America says, “There is no other way to fully understand our customer processes and requirements than to be close to them.”
Along with a localised sales team, the operation will ultimately include a service centre that will provide quick and efficient repair and calibration capabilities to better service the customer base. The service centre will provide training and onsite assistance to ensure customers achieve the best return on their Resato investment. Moreover, the North American operation will increase support to the network of regional value added partners and distributors.
Resato aims to inaugurate the new facilities in Q2-2017. “We are currently in the process of defining the needs of our service centre”, states Eric Mehl. “We have been planning to improve our reaction time in the United States for a long time and we are happy to finally be able to deliver on these plans,” concludes Rob Castien.