Schottel Opens New Spare Parts Logistics Centre
Schottel has inaugurated a new spare parts warehouse at its headquarters in Koblenz / Spay, which is responsible for procurement and global distribution of spare parts for its azimuthing propulsion systems. Rapid provision of spare parts reduces downtime and is therefore vitally important for every shipowner and ship operator.
With the new warehouse facility, Schottell is separating the spare parts logistics for customer support from the production logistics for the manufacture of new systems. This enables all customer orders to be handled with top priority – from order picking to shipping. For Ralf Wöllert (l), Director Customer Support – who together with Dieter Hahn (r), General Manager Service Department, performed the opening – the new logistics centre means real efficiency gains. “Customers will now be able to receive their orders significantly faster.”
The process remains the responsibility of Customer Support. Furthermore, the facility also has its own Purchasing unit with exclusive responsibility for the spare parts service, which can give particular attention to fast procurement in especially urgent cases.